Consulting Clients

1American Public Power Association

Strategic Planning for the APPA senior staff

2Baltimore Gas and Electric Corporation

Training Stakeholder Analysis Teams

Process Management Training

3Blue Ridge Power Agency – Salem, Virginia

Strategic Planning Process

4Chicopee Electric Light Department – Chicopee, Mass.

Strategic Planning Process

5City of Rocky Mount Utilities (N.C.)

Strategic Planning Process

6Delmarva Power and Light Company

Assessment of Corporate Performance Improvement Process

7Easton (Md.) Utilities Commission

Development and Field Test of a Performance Measurement Methodology

Strategic Planning Process

8Florida Municipal Power Agency (FMPA)

Strategic Planning Process

9Grand Haven, Michigan

Strategic Planning Process

10Greenwood Utilities, Greenwood Mississippi

Strategic Planning Process

11Holland (Mich.) Board of Public Works

Development and Test of a Strategic Management Process

12Keys Energy Services, Key West Florida

Strategic Planning Process

13Massachusetts Municipal Wholesale Electric Company

Strategic Planning Process

14Michigan Municipal Power Agency (MMPA)

Strategic Planning Process

15Muscatine Power & Water, Muscatine, Iowa

Strategic Planning Process

16Municipal Energy Agency of Mississippi (MEAM)

Strategic Planning Process

17Oakville Hydro – Oakville, Ontario

Strategic Planning Process

18Potomac Electric Power Company

Employee Involvement, Management Development, Quality and Productivity Measurement

19Washington Gas Light

Employee Involvement, Total Quality Implementation, Meter Reading Assessment, Appliance Service Assessment, Quality and Productivity Measurement

20Volvo Powertrain

Strategic Change Management

21Graduate School USA

Strategic Planning and Budget Implementation Planning

22Hong Kong Productivity Council

Development and Operation of the Service Productivity Award for Hong Kong Business Organizations

23College of Southern Maryland

Values Based Strategic Planning

24City of Bedford, Virginia

Assessment of Bedford Electric Department